Home Forums The Town Center Welcome Forum! Technical issues ~ who to contact

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  • #1286141

    The “Give us Feedback” button has been moved to the bottom of the page. It can also be found in the drop down menu of the Info Center.

    Help hack! If you are a prior member and cannot log on and so cannot contact an admin but need an email or password change go to the Info Center and click on any of the articles. Leave a comment on any of them. You will not be able to see the comment as it stays private so please only leave one message.

    Leave your new email address and your membership name as well as any old emails addresses you may have used and we will try and fix it for you as soon as we see it. Thank you.

     

    The Purple Dog Painting Blog
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    #1286146

    If you have not read the “FAQ’S & How-to’s: Instructions on using the site”. topic, please take the time to read it.

    For technical issues such as error messages or the inability to use functions or if you are unable to sign in or post, please contact the WetCanvas support techs by either clicking on the top right tab “Give us your feedback” and filling in the form or by emailing [email protected]

    For issues such as having posted in the wrong forum, duplicates or other moderating needs, please contact the forum mod or if there is none, one of the admins.

    If you need a password change or would like to change your email or nickname, please contact an admin.

    For all personal issues with another member or offensive posts, please contact the mod or if there is not one for that forum, contact one of the admins. Please note, all member complaints/conversations to the staff are private and only shared between the staff and that member.

    The Purple Dog Painting Blog
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    #1313510

    Please note the volunteer staff, admins or mods here cannot delete your membership.

    Please contact support at [email protected] or use the contact options on Golden Media’s main website

    Thank you.

    The Purple Dog Painting Blog
    Find me on Instagram
    Find me on Facebook

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