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May 23 2013
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Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.
Getting to know WetCanvas! (6)
How do I ... ? (7)
Who created WetCanvas!
How do I register / create an account?
Why should I register?
What are smilies?
What is Private Messaging?
What is the signature for?
How do I delete or remove my account?
How do I upload an avatar to my forums profile?
How do I retrieve or reset my password?
How do I change my WC! username?
How do I change the information in my profile?
How do I clear my cookies?
How do I make my first post?
Managing your WetCanvas! Account (6)
Having trouble registering for an account? (4)
What do the little gold stars mean?
What are member titles?
What are referrals?
How do I rate a thread?
How do I use the calendar?
Using the Search function
After submitting the registration form, I get an "invalid email address" error - help!
I have not received an email with instructions on validating my account.
When I signed up, I used my email address as my member name. Now my account has been deleted.
My new account seems to have disappeared!
Discussion Forums (15)
Troubleshooting Account Issues (9)
I used to get the WC! newsletter in my email inbox, but I haven't in a while, what gives?
Are there any special codes/tags I can use to format my posts and messages?
Can I edit my own posts?
How do I perform a search of the discussions forums?
Can I send email to other members of this board?
What is the signature for?
How do I get a picture under my username?
What are the buddy and ignore lists?
Does this forum use cookies?
How do I create and vote in polls?
I would like to suggest a new forum, how do I do that?
What are announcements?
What are message icons?
What is email notification?
Why have some of the words in my post been blanked-out?
Ever since I signed up here, I've been getting spam emails!
I can log in, but when I try to use the site, it tells me that I'm not logged in?
I changed my email address in my profile, and now I can't log in!
I just created my account, and I can't do anything - I keep getting an error message.
I tried to log in under my old account, and couldn't get in, so I created a new account. Now, the new account seems to have been removed.
My Private Messages Inbox is full. What should I do?
Some things like the Image Uploader tool, the smARTviewer, etc. don't work for me.
My post new threads option is disabled - help!
Some images are not showing up for me. Help!
Project System (9)
WC! Art Glossary (7)
How does the project system work?
Can anyone create a project?
Can anyone see my entries?
How do the thumbnails work?
How many projects can I be involved in at once?
I uploaded my image, and your system has scaled it to a smaller size - why?
What do I need in order to create a project?
What if I want to do the projects, but don't want anyone to see my entries?
What is the difference between "progress" and "final" entries?
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Virtual Palette (13)
Reference Image Library (11)
How do I save a mixture for later reference?
How do I update a previously saved mixture?
I added equal portions of pthalo green to titanium white, and I can barely notice a difference! What gives?
The formulas don't look right, what's wrong?
I selected several different paints/colors, but when I click "Process Mixture", nothing happens!
I've created a really nifty color! How can I use this color in my web pages, or a paint program?
I don't like my color, how do I start over?
No matter how much Van Dyck Brown I add, it never really gets "browner"?
The mixtures don't look right! Red and green make grey!
The value charts that are generated look horrible. The swatches are dithered, and don't look very realistic!
What is the virtual palette, and what can I do with it?
What makes it so special? Aren't there hundreds of these types of things on the net?
You don't seem to have my favorite blue! How do I create custom colors for my palette?
I have some great photos! How can I contribute?
I noticed that many images do not have descriptions or keywords associated with them. This obviously makes it hard to search for things - help!
I recently went on a trip and took over 200 photos - I don't want to have to upload these 1 at a time. What is the fastest way to get a large number of images into the system?
So, if I upload an image, am I giving explicit permission for others to use the image as a reference for painting, drawing, etc?
What if I have some suggestions for a new category of images?
When uploading, how do I know which category to choose?
What makes a good description?
What makes a good keyword?
What makes a good title?
What types of images are in the reference library?
Virtual Gallery Manager (6)
Chat (2)
Can I sell my art through the gallery manager/art-agent.com?
What is the Virtual Gallery Manager?
I uploaded a GIF or JPG, but they are showing as TIFs?
My pieces don't launch in the smARTviewer!
What is the smARTviewer?
How do I set up my Art-Agent Gallery?
I can't log into chat or see the main chat window.
Why can't I see the new avatar I just uploaded in chat?
Articles
I can't find an answer to my question.
Our knowledgebase has lots of great information but, if you have gone through it all and you still have a questions, submit them here:
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Main Categories
Getting to know WetCanvas! (6)
How do I ... ? (7)
Managing your WetCanvas! Account (6)
Having trouble registering for an account? (4)
Discussion Forums (15)
Troubleshooting Account Issues (9)
Project System (9)
WC! Art Glossary (7)
Virtual Palette (13)
Reference Image Library (11)
Virtual Gallery Manager (6)
Chat (2)
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