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Old 05-16-2002, 03:43 PM
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jinxy jinxy is offline
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Ventura, Ca.
 
Join Date: Mar 2002
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I have been ripped off and need legal help!

I was contacted on April 12th. I have copied all email's from the 15th on. I was not happy with my current web site so I had contacted several galleries in Jan/Feb 2002. Internet ArtResources/ Sound data was one of them. I was contacted by Jeff from Sound Data on the 12th to ask me by email if I was ready to move forward with my career. I looked at the site again was impressed with all he offered and really needed this at this time. On April 16th I signed a contract stating that I would be represented by them. I sent them my slides and transparencies around 25 of them. I wrote and asked when will my site be up and running and I checked often. He said Monday. On April 16th.2002 my site was up and unfinished. I email-ed him to ask about the unfinished parts and to fix the pictures for they were terrible. He didn't write back. Later that evening I received an email that said they have thought long and hard but because of the current downturn has caused several clients to cut back or close down they will be closing down also. Sound data will be around and will host a site that you can find but ArtResources will close its door. I have a site up that is unfinished and was published the same day as this letter came out. I wrote Bob and he didn't understand my upsets and he didn't know they were closing. I still have not received my slides or trans. and have been charged 45.00 and 20.00 and would like to be refunded. I was contacted by another art gallery for their client was signed on the same day it closed. Which was Monday. So they did know. I need legal help please contact me I have all the email's I have sent and have been sent back. I have written to be taken off their site and I wrote again and still nothing and have not heard a thing. I did let them know I am seeking consoling so we shall see. please be careful that is what this has taught me. thank you D
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Old 05-17-2002, 10:51 PM
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tammy tammy is offline
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Texas
 
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Since Internet law is so new, this may be a bad sitution for you. I don't have the answers. Perhaps this may be considered a case of Internet fraud. Perhaps you could contact the proper legal authorities for that.
I wish you luck.
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Old 05-18-2002, 07:53 AM
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timelady timelady is offline
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Okay, I don't know about exact legal stuff but you could try some indirect threats. First send another email requesting your fees back. Put in the letter that the fees were paid based on a contract which included a FULLY WORKING COMPLETE webpage for you - something they have not provided. No product, you are entitled to a refund. Make it a very professional letter, and cc: it to anyone you can think of. (I cc:ed my ex-husband in on an email to an old landlard - they had no idea who he was but it probably made them wonder). Give them a deadline to refund the fees and a method (refund via credit card or guaranteed funds). State that after that date you will be contacting their server provider regarding possible fraudulent business actions and pursuing small claims court proceedings.

Take screenshots of the pages, it's the only proof I can think of and the files will be dated - or get a screenshot with the date on the screen (on a mac it's top right, don't know if you can get the Windows status bar to show the date). Keep ALL their emails, if you hear nothing then forward them to their provider with FULL HEADERS on stating that you believe they are still operating and running a fraudulent business.

These fees you paid are not very much. Keep in mind that it could cost you more to actually get the money back. If you can't get the money back I'd sure as heck try to get their site shutdown somehow.

Just thoughts... I'm not a lawyer.
Tina.
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Old 05-29-2002, 09:33 PM
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CarlyHardy CarlyHardy is offline
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Darien, GA
 
Join Date: Aug 2004
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Contact the Better Business Bureau in the state that they are located in....not your state! unless its the same.

How did you pay? with credit card? You should contact your credit card company and you may get this charged back.
carly
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