Having Trouble Uploading

[colliedog]

I'm trying to upload my photos from a horse expo but only get this:
Warning: getimagesize(): Read error! in /opt/web/wetcanvas/RefLib/image-inc.php on line 170

Warning: getimagesize(): Read error! in /opt/web/wetcanvas/RefLib/image-inc.php on line 343

Problem running JPEGTRAN:

"/usr/bin/jpegtran" -copy none /opt/web/wetcanvas/RefLib/data/20/43013Buckskin.jpg

Error Code: 1

I have uploaded photos here before and didnt have any trouble. I'm sure I am doing the same thing as last time. Just wondering if you could help, please.
Meg

[purityplus]

im having the same problem.

Where the thumbnail usually shows when setting up descriptions etc, it has the empty box with red cross, but if i click on the box, my image comes up.
But they are not uploaded.

I get a similar error.

Thankfully every time ive tried it keeps note of the previous pictures i have attempted.

But, yes when will this be fixed?

Thanks in advance for any working on this problem.
Jo

[keustice]

Just wanted to let you know we are working on fixing this issue. I will post an update when everything is all set.

[keustice]

This issue has been resolved. Please go ahead and upload your images again and let me know if you experience any additional problems.

Thanks,
Kerri

[redwood]

I believe I'm getting the same or similiar problem (on Sat night 06 May) that others got a day ago

here are the error messages:


Warning: imagejpeg(): Unable to open '/opt/web/wetcanvas/RefLib/data2/39/25758BALBOA-thumb.jpg' for writing in /opt/web/wetcanvas/RefLib/image-inc.php on line 114

Warning: imagejpeg(): Unable to open '/opt/web/wetcanvas/RefLib/data2/39/25758Alcazar_Colonnade-thumb.jpg' for writing in /opt/web/wetcanvas/RefLib/image-inc.php on line 114

Warning: imagejpeg(): Unable to open '/opt/web/wetcanvas/RefLib/data2/39/25758ALCAZAR_garden-thumb.jpg' for writing in /opt/web/wetcanvas/RefLib/image-inc.php on line 114

and if I continued anyway, got this:

Problem running JPEGTRAN:

"/usr/bin/jpegtran" -copy none /opt/web/wetcanvas/RefLib/data2/21/25758BALBOA.jpg

Error Code: 1

that's it.

(ps. I am having role reversal here and it is strange.....I've never been on the "customer side of the problem" witnessing "growing pain" symptoms i.e., once upon a time you had this nice user-friendly tool that worked wonderful and then because of rapid massive growth/demand, this sweet tool grew into a monsterous beast with a life of it's own and a temperment that balks at the tiniest tweaks ..i.e., i can relate. been there done that. but i have to tell you it is nice for once to be the customer (on this side of the problem) rather than on your side (i.e., the developer/programmer)). I feel for youse guys....(grin) but have to tell ya - we certainly appreciate your time and efforts !
i know it gets tiring to hear only the errors...so wanted to say thanks!

and may your beast learn who is master......hee.)

[purityplus]

im still getting it too.

[stephie20]

Having the same problem

[keustice]

Hi all,

Please give it a try now. I think these issues are resolved now.

I wasn't able to test it with anyone's account who had previously uploaded images but not processed them yet but I think this should work now as well.

Thank you for your continued patience and please post if you still get this error and I will further troubleshoot with you.

Thanks,
Kerri

[purityplus]

YEEHA!!!

All go

Thanks heaps!! Jo

[stephie20]

Had to do some seperately, but got there..........Thank you

[stephie20]

Uploading ok now, although I can bring up the pics, the thumbnails are not showig on some of them

[colliedog]

Thanks. I uploaded my photos and everything worked perfectly. There was only one thumbnail that didn't show up, but I think it uploaded anyway. Thanks again.

Meg