Photo upload not working?

[Alan P. in OC]

Hello,
I was trying to post a question that includes a picture; when trying to include the photo, the 'insert image' option does not allow me to choose .jpgs from my computer (they're all greyed out and unavailable for uploading)

Not only that, when trying to get around this and attaching the photo, I keep on getting 'uploading of file failed'.

The picture is both small in physical size and in actual capacity, I know what I'm doing here, and don't want any tips on how to get around this; just want to attach a photo to help get my question across.

Had issues before with this working, but never was I unable to even choose a .jpg (or for that matter, a .psd. The only thing I can seemingly choose to upload is a .gif file).


Using Mac, 10.7.4, Safari, all up to date.

[VicDiPilato]

If it's under 800 pixels, try waiting. I had the same problem and waited to the next morning and it worked

[!becca]

Alan try the attachment option..

[Alan P. in OC]

Still, no photo in .jpg format, big or small, can be chosen by my computer. They're there but grayed out, as if they were an incompatible format.

Attachments don't work either, although I can choose them, I can't upload them. 'Upload of file failed' every @%$!# time.

I seem to have problems uploading photos almost every time I have to, I dunno why, my computer and skills are certainly capable, but never was I unable to even choose a file...

[!becca]

Alan, I truly am sorry for your problem and I can feel you pain..I know enough tech stuff to get by and I am at a loss as to what to offer you for advice ......will see what I can turn up for you..

[Yorky]

Alan, in the filename box the default filetype is .gif, you need to change it to .jpg to see your files.

Doug

[Alan P. in OC]

Originally Posted by Yorky

Alan, in the filename box the default filetype is .gif, you need to change it to .jpg to see your files.

Doug

Sorry Doug, I don't know what you're talking about. I've uploaded dozens of pictures before, never had to 'change a default type to .jpg' and as I said I can see my files just fine, I just can't select them to upload; they're grayed out

As far as I can see there's nothing to change, just 'Insert Image', 'choose file' and 'upload image'. Done it dozens of times, as I mentioned.

[Yorky]

After clicking Browse, you should see you pictures folder on your computer. The filetype box has a dropdown to choose the filetype. It defaults to .gif so you have to select the .jpg option to see your jpegs.

Check out the Uploading video in my signature.

Doug

[Alan P. in OC]

Originally Posted by Yorky

After clicking Browse, you should see you pictures folder on your computer. The filetype box has a dropdown to choose the filetype. It defaults to .gif so you have to select the .jpg option to see your jpegs.

Check out the Uploading video in my signature.

Doug

I found the problem, I think.
Here's Safari's version of the box:



THERE IS NO BROWSE BUTTON!!! When choose file is selected, that's when my photo listings are there and all greyed out. Here's Firefox's version of the same box:



As you can see, there is a 'BROWSE' button and all works well when loading a photo; I hit browse, can see and select my photos easily.

Anybody else there with a mac running Safari having these problems?

[Yorky]

The same thing happens in Safari on the iPad, I have found a workaround which allows pictures to be attached by reference to a Photobucket app.

See the thread at the top of Site Discussions.

Doug

[Ron Francis]

Glad you found the problem Alan. I was scratching my head over it.

[Alan P. in OC]

Originally Posted by Ron Francis

Glad you found the problem Alan. I was scratching my head over it.

Me too, Ron. I use Safari, my girl uses Firefox, I just have to remember to use Firefox if I need to upload a picture.

I can't get across how maddening it is to try to upload a photo, and have every one on my computer being listed but grayed out and unavailable for selecting. I surely hope any other Safari users don't have this problem, or at least try a different browser quicker than I did (it took me 24 hrs. to stop doing the same stuff that didn't work and try a different browser)

[Ron Francis]

I would send an error report the the Safari team as I think they would want to know about it.

I do know how maddening that sort of thing can be. I do some programming in C++ and sometimes something that should take 5 minutes can take days to get working.

[WFMartin]

Alan,

Try doing what someone suggested to me a long, long time ago for loading photos.

In the second, blue toolbar down from the top, find "Quick Links", and click it.

Find "Image Uploader" way at the bottom of the menu, and click it.

Click "Browse" to select a photo from your computer.

Press "Open". Photo will be displayed in the uploader box.

To send that photo to the location of your blinking cursor within your text message, just click somewhere within that displayed photo, and you will have uploaded your photo to your text reply in the open forum. (It also works for uploading photos when you are writing a Private Message.)

This is about the only method I've used for uploading photos since I've been on Wet Canvas. It seems to have less problems than the other methods mentioned.

[Alan P. in OC]

Originally Posted by WFMartin

Alan,

Try doing what someone suggested to me a long, long time ago for loading photos.

In the second, blue toolbar down from the top, find "Quick Links", and click it.

Find "Image Uploader" way at the bottom of the menu, and click it.

Click "Browse" to select a photo from your computer.

Press "Open". Photo will be displayed in the uploader box.

To send that photo to the location of your blinking cursor within your text message, just click somewhere within that displayed photo, and you will have uploaded your photo to your text reply in the open forum. (It also works for uploading photos when you are writing a Private Message.)

This is about the only method I've used for uploading photos since I've been on Wet Canvas. It seems to have less problems than the other methods mentioned.

Hi Bill,
The problem is, there is no "Browse" choice in the Safari browser. There's a "Choose File" button instead, which, for some wacky reason, lists all files anywhere on my computer but grays them out as if they weren't photos (when in fact, they are). There's some pix earlier in the thread showing the difference betw. the Safari window and the Firefox one. The buttons should be doing the same thing, but the "Browse" in Firefox works, while the "Choose File" does not.