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06-25-2012, 10:06 AM
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Enthusiast
Arizona
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Join Date: May 2010
Posts: 1,582
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FIXED: Malicious Malware notice
Quote:
Originally Posted by douglass
I don't know where to post this problem....I am getting a message from my anitvirus software since Saturday, for every single post I open in Wet Canvas.
something about malicious Malware...Html script.
Is anybody else having a problem?
I'm getting this error message as well from my home computer.
This is the message:
Infection:
HTML:Script-inf
Any ideas??
Thx,
Kate
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06-25-2012, 11:08 AM
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WC! Guide
Coal Valley, Illinois
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Join Date: Nov 2005
Posts: 6,953
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Re: Malicious Malware notice
A user over in the Photo Forum said the same thing is happening to them too.
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06-25-2012, 12:24 PM
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Administrator
Where ever I go..there I am
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Join Date: Oct 2005
Posts: 32,399
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Re: Malicious Malware notice
The techs have been informed, thank you.
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06-25-2012, 06:49 PM
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Administrator
ORMSKIRK, Lancashire
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Join Date: May 2000
Posts: 64,689
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Re: Malicious Malware notice
It appears to be detected by Avast anti virus software only.
Doug
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06-26-2012, 08:08 AM
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A WC! Legend
Pinehurst, Ontario
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Join Date: Mar 2003
Posts: 32,922
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Re: Malicious Malware notice
Okey dokey... I've excluded Wetcanvas from my virus protection, but I'd like to get a nice warm feeling that something is being done to resolve the issue...
Just because Avast is the only affected programme shouldn't minimize the impact... a LOT of people use this software!
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06-26-2012, 11:02 AM
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Administrator
ORMSKIRK, Lancashire
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Join Date: May 2000
Posts: 64,689
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Re: Malicious Malware notice
Still no news from F+W and just ha a report that another AV program VIPRE has detected malware.
I'll inform Sarah.
Doug
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06-26-2012, 02:23 PM
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WetCanvas Community Manager
Cincinnati, OH
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Join Date: May 2009
Posts: 170
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Re: Malicious Malware notice
The techs are checking the site for any malware contamination on our end that could be responsible for the issues with those 2 particular anti-virus programs. If there's an issue on our end, we'll fix it.
If they find there is no malware issue on our end, then it's up to those 2 anti-virus programs' creators to fix the issue on their end.
Until then, we recommend that affected users try a different anti-virus program — like Norton or McAfee, which are industry standards & well known/respected here in the US.
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06-26-2012, 02:28 PM
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Administrator
ORMSKIRK, Lancashire
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Join Date: May 2000
Posts: 64,689
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Re: Malicious Malware notice
I have a report that Norton is also detecting malware on wetcanvas Sarah.
Doug
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06-26-2012, 03:47 PM
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Administrator
ORMSKIRK, Lancashire
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Join Date: May 2000
Posts: 64,689
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Re: Malicious Malware notice
OK the techies have found the malware and removed it. Things should be back to normal now 
Doug |
07-02-2012, 03:26 PM
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Enthusiast
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Join Date: Sep 2011
Posts: 1,431
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Re: Malicious Malware notice
A few days ago while using wet canvas and dickblick I got a problem with my windows freezing, I posted about it in the tech forum, no answer. I lost a 200 page file, then did get half back. Another group gave me some ideas, and now I have a problem with wetcanvas loading really slowly. Dobn't know if it's related or not, just that the problems started while I had a few wetcanvas windows open and a few dick blick.
Ella
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07-02-2012, 03:33 PM
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Administrator
ORMSKIRK, Lancashire
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Join Date: May 2000
Posts: 64,689
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Re: Malicious Malware notice
Wetcanvas does seem to be a little slow today. Once the browser connects it loads quickly.
Doug
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09-13-2012, 12:15 PM
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Senior Member
London
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Join Date: Sep 2012
Posts: 187
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Re: FIXED: Malicious Malware notice
I had avast go off a couple of days ago, but can't remember where. It was only once and I forgot about it until I saw this thread. If it happens again I'll come back here.
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