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Go Back   WetCanvas > Explore Media > Acrylics > Partner: Chroma, Inc.
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Old 09-26-2018, 11:29 AM
MrsSellers MrsSellers is offline
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Are Atelier acrylics prone to drying in the tube?

Last night, I discovered that my tube of burnt umber had turned to a semi-firm slime. I expected there to be soft paint behind a plug of dried, but I squeezed out nearly the whole tube and it was all the same consistency. I have had this tube about a year at most. Is this common? I read a post from another user yesterday who had several dried tubes.
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Old 09-26-2018, 01:26 PM
jennifervs jennifervs is offline
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Re: Are Atelier acrylics prone to drying in the tube?

Please contact us at [email protected]. We will need the batch code on the crimp of the tube - it is hard to make out but please email us what numbers you can, along with when and where you purchased the tube. Thanks!
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Old 09-26-2018, 02:09 PM
MrsSellers MrsSellers is offline
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Re: Are Atelier acrylics prone to drying in the tube?

Thanks, will do.
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