Home Forums Explore Media Acrylics Partner: Chroma, Inc. Are Atelier acrylics prone to drying in the tube?

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  • #462539
    MrsSellers
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        Last night, I discovered that my tube of burnt umber had turned to a semi-firm slime. I expected there to be soft paint behind a plug of dried, but I squeezed out nearly the whole tube and it was all the same consistency. I have had this tube about a year at most. Is this common? I read a post from another user yesterday who had several dried tubes.

        #700850
        jennifervs
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            Please contact us at [email][email protected][/email]. We will need the batch code on the crimp of the tube – it is hard to make out but please email us what numbers you can, along with when and where you purchased the tube. Thanks!

            #700851
            MrsSellers
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                Thanks, will do.

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