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Old 08-31-2010, 06:43 PM
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pandorea pandorea is offline
Senior Member
Adelaide South Australia
Join Date: Apr 2010
Posts: 232
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problem with order North Light Shop

while searching the North Light Shop website which included specials on books, I placed an order for the title "Blue and Yellow Don't Make Green". I completed the order and received an confirmation of the order. Two days ago I sent off an email asking why my account does not show a transaction from North Light Shop, and enquiring what has happened to the order. This morning I received an email telling me that this title is "market restricted". I would like to know what the nature of the restriction, and why my order has not been honoured. I am not very happy.....I feel the explanation I received is far from adequate.
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Old 09-01-2010, 01:42 AM
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Wassie Wassie is offline
A Local Legend
Las Vegas
Join Date: Feb 2007
Posts: 5,482
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Re: problem with order North Light Shop

Had they made the charge to your credit card? I would be upset, too.
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Old 09-01-2010, 09:10 AM
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jenniferlepore jenniferlepore is offline
Join Date: Jul 2004
Posts: 653
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Re: problem with order North Light Shop

Hi Pandorea,
I'm sending you a pm to gather the info necessary to look into this for you. Thanks for bringing this to my attention.
All best,
Jennifer Lepore
Online Education Manager, ArtistsNetwork

What's New at North Light Books, Artists Network Online Seminars, ArtistsNetwork.tv
"Nothing is a waste of time if you use the experience wisely."--Auguste Rodin
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