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Old 08-31-2010, 06:43 PM
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pandorea pandorea is offline
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problem with order North Light Shop

while searching the North Light Shop website which included specials on books, I placed an order for the title "Blue and Yellow Don't Make Green". I completed the order and received an confirmation of the order. Two days ago I sent off an email asking why my account does not show a transaction from North Light Shop, and enquiring what has happened to the order. This morning I received an email telling me that this title is "market restricted". I would like to know what the nature of the restriction, and why my order has not been honoured. I am not very happy.....I feel the explanation I received is far from adequate.
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Old 09-01-2010, 01:42 AM
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Wassie Wassie is offline
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Las Vegas
 
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Re: problem with order North Light Shop

Had they made the charge to your credit card? I would be upset, too.
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Old 09-01-2010, 09:10 AM
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jenniferlepore jenniferlepore is offline
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Re: problem with order North Light Shop

Hi Pandorea,
I'm sending you a pm to gather the info necessary to look into this for you. Thanks for bringing this to my attention.
All best,
Jennifer
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