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Old 11-02-2015, 02:38 AM
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pagnes pagnes is offline
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Italy
 
Join Date: Jan 2003
Posts: 60
 
Hails from Italy
Re: Northlightshop: good products, catastrophic support

OK, they resolved the missing issue problem but not the newsletter one. Still, after 2 MONTHS I receive no newsletters (and no answer) in spite of my emails and support tickets. Also my question about VIP program in which I asked for URGENT response (they promised it in 2 days) has got no answer, they simply signed it as SOLVED! In times when others have online chat support with instant response this is simply UNACCEPTABLE.
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