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stalksthedawn
04-28-2007, 05:39 PM
Hi :)

I need to get my camera professionally cleaned I guess. It has a hair somewhere in it that just won't go away. I've tried cleaning it myself and the &*^^% hair is still there. I'm shooting my next wedding in June and need to be rid of it.

I have a Canon Rebet XTI and live in Southern Vermont. I don't even know where to begin looking to get it cleaned. Do I need to send it to Canon or do cleaning places exists? Help please!

Aleks

meriadoc
04-28-2007, 09:22 PM
send it to canon. call them, UPS it to the designated service center (probably NJ) and you'll have it back I'd say in about a week - two weeks. Its under warranty, so send it in.

Oldthumbs
04-29-2007, 11:21 AM
Hi Aleks - I moved your post over to the Photo Equipment forum. We reorganized a little bit and the equipment and software questions now have their own forum.

Ray

damar
04-29-2007, 11:18 PM
I bought the basic sensor cleaning kit from Copperhill.
The kit comes with precise, step by step instructions and there are online tutorials as well.
Tutorials:
http://www.copperhillimages.com/index.php?pr=tutorials
Products:
http://www.copperhillimages.com/index.php?pr=products

This process is not for everyone (and he mentions this on his website),
but if you find that your shooting conditions require more than one cleaning every year or so, many people are able to do this themselves.
The kits and supplies are camera brand specific.
If you are still under warranty, you may want to call canon and see what they say. (Not sure if warranty covers cleaning)
If you have a Wolf or Ritz camera shop nearby, you could try calling them and get a price on cleaning.

This may not be your best option right now, but I did want to post the links for anyone
who may be interested in being able to clean their cameras at home.

meriadoc
04-29-2007, 11:37 PM
its $65 for a cleaning at wolf. they send out and will take 4-6 weeks.

cleanings are covered under manufacturers warranty. I used to send mine off regularly when it was under canon warranty

BobOttawa
06-23-2007, 09:59 PM
I recently had a dust spot on my Canon 20D. I tried cleaning it myself with a blower brush...no luck. Even though a camera is past the warranty period, Canon will clean the sensor for free. I sent the camera to Canon (Montreal) and within 10 days it was sent back via Purolator at no charge. They even updated my firmware! Canon doesn't advertise this service, but it sure is a nice feature.

Kallistos
06-24-2007, 03:09 AM
You should be able to find a camera shop that will do it while you wait. I know there are a few in London, perhaps ask around in the local camera shops? It's usually the pro hire places that seem to do it.

Over here it's about £50 to get it cleaned, and you literally take your camera in the morning and pick it up a couple of hours later.