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View Full Version : Painter problem on laptop/notebook. Help anyone!!


mark malone
03-21-2006, 05:05 PM
I have just bought a laptop and have just put on it my painter IX software. (hoping to use it out and about).
I have found it loaded ok, but the colours don't seem to be working correctly, the supposed white of the canvas is actually an intense pale blue and the colour wheel is a mixture of blues and greens.
Everything else seems to work fine, and when I save it, and then view in 'my pictures' the correct colours are displayed....anybody any clues as to what is going on???

JCoop
03-21-2006, 05:27 PM
I'm not sure Mark, but this could have something to do with your notebook's graphics card. That would be the first thing that I would look at. Beyond that, I can't think of a reason for the situation that you've described.

I you find that your graphics card is not the problem, perhaps re-installing Painter might work... you could be wasting your time, but it's worth a long shot.

Good luck Mark... I wish I could be of more help with this one.

Skinny
03-21-2006, 05:54 PM
Frustrating! :mad:

mark malone
03-21-2006, 07:44 PM
Well thanks for your thoughts guys.....i have put artrage on there and everything is working fine with that, so may just play with that instead.:D

Skinny
03-21-2006, 07:50 PM
So maybe it's your copy of Painter?

Elvira
03-21-2006, 07:57 PM
no it is likely the colour setting on the laptop make sure it is set to High (32bit) Colour in you windows settings, right click you desk top, properties, settings. Painter needs 32 bit colour to work right.
Edie

mark malone
03-21-2006, 08:08 PM
Elvira I could kiss you!!!!

You got the problem spot on, altered the colour setting and everything is hunky dory....thanks very much!!!!

Elvira
03-21-2006, 08:10 PM
You only have to have it happen once you never forget LOL!! that bluegreen is a sure give away LOL
Edie

mark malone
03-21-2006, 08:25 PM
http://www.wetcanvas.com/Community/images/21-Mar-2006/42037-23_3_111.gif http://www.wetcanvas.com/Community/images/21-Mar-2006/42037-4_17_111.gif

JCoop
03-21-2006, 10:39 PM
Nice goin' Edie!!!:) I'll have to remember that nugget!

Skinny
03-21-2006, 11:17 PM
Darn! I don't know why I didn't think of that....it happened to me when I first installed Painter, and I'd forgotten all about it. Good for you, Edie! :rolleyes: