View Full Version : Does Jerry's Artarama tell us the tracking number?

10-07-2014, 07:46 PM
First time shopping there for frames, and not sure what to expect. The status says "shipped" but no other information. I wonder why tracking number is N/A?

10-07-2014, 08:25 PM
My last order from them was in September and I did get a tracking number with UPS#

Your order tracking number(s)* are listed below:
CarrierTracking Number

10-07-2014, 08:31 PM
Thank you Barbara! Did you get this in an email?

10-08-2014, 12:01 AM
They are supposed to send an email, but sometimes they don't. I bought an easel from them a couple of days ago and they haven't sent me anything, either. Did you check your spam folder? You can always email them and they will send the tracking number. They have always used UPS for my orders too.

10-08-2014, 11:28 AM
Thank you Saskia, your experience is helpful and I ended up following your advice to ask them. Hope your easel arrives soon!

10-08-2014, 11:41 AM
Last time I ordered from Jerry's, the summary came AFTER the stuff arrived. Go figure.

Also I ordered 12 frames and sent 8 back. I hope you have better luck. What are the names of the frames you ordered?

10-08-2014, 12:55 PM
Hi Potoma, Thank you, it sure is strange that the summary came after.

Sorry to hear you had to return 8 of 12 frames, which frames did you order? I hope you have good luck next time. I ordered

Plein Air Frame Box of 10 6x8" - Gold
Accent Wood Frame 8x10" - Antique Gold
Colonial Picture Frame Provence 9x12"

10-08-2014, 09:49 PM
Sorry for the delay. I got the notice by email before I got the items. :-)

10-12-2014, 10:34 PM
I sent back the Classique, which is actually a beautiful frame. I did not send back the Tolouse, but I like the frame less - is a strange shade of gold, but I needed the frames and they are wide and make a statement.

Maybe mine was out of order b/c I order and receive my stuff only two days later. I'm not very far from Raleigh.